Setup guide
WoltAssist setup guide
Start talking to customers from one shared inbox.
- 1
Sign in with your Woltbot account
WoltAssist uses your Woltbot account, so you sign in once and open it from any Woltbot product.
- 2
Connect your WhatsApp Business number
Link your WhatsApp Business connection to create an inbox. New customer messages will arrive there.
- 3
Invite your team
Add human agents and group them into teams. Conversations can be assigned to a person or a team.
- 4
Organise your conversations
Create labels and canned responses so your team can sort chats and reply faster.
- 5
Turn on AI agents (optional)
Train an AI agent on your business and attach it to an inbox. You can switch the AI off for any single conversation.
- 6
Add the chat widget to your Shopify store (optional)
Install the WoltAssist Shopify app to add a chat widget to your storefront and message customers about orders and checkouts.
Stuck on a step?
Email our support team and we will help you get set up.